World War 3 battling a virus

World War 3 battling a virus

World War 3 battling a virus

By Philip Ingram MBE

A war which is unrestricted in terms of the weapons used, the territory or combatants involved, or the objectives pursued, especially one in which the accepted rules of war are disregarded is the definition of ‘Total War’ in the Oxford Dictionary. The global fight against the invading army of microscopic virus particles is without doubt a total war. The fight against SARS-CoV-2 can be defined in no other way than World War 3.

The enemy front line in this conflict are those directly affected by it, those wilding the weapon of mass destruction that is the virus, it is the people, all the people of planet earth as anyone could be carrying it, anyone could spread it, anyone could catch it, anyone can die from it.

The SARS-CoV-2 weapon is the COVID-19 disease it causes, and the effectiveness of that weapon is enhanced by the ability of the virus to move silently, undetected through the population, killing only a very few, but generating fear in many and disrupting if not destroying what was normality.

The deep battle fighting the viral enemy has two distinct elements, firstly the political battle, bringing in restrictions to ensure social distancing, allocating resources to ensure those fighting the close battle have what they need and the second element is scientific research, trying to find a better testing regime for the virus and a vaccine for the disease. The tacticians and planners are our chief scientists, chief medical staffs and financial planners. They are preparing the ground for those fighting the close battle.

The close battle is being fought by our doctors, nurses and paramedics; in military terms they are the F echelon, the fighting echelon. Of course, they need support and that support is provided by the laboratory staff, the other health care staff including porters, cleaners, volunteers, military personnel and more; they are the B echelon, the vital element keeping the f-echelon able to focus on the task in hand, fighting the disease, COVID-19 caused by the virus, the global enemy.

Corona viruses have caused conflict before this century, three coronaviruses have crossed the species barrier to cause deadly pneumonia in humans: severe acute respiratory syndrome coronavirus (SARS-CoV), Middle East respiratory syndrome coronavirus (MERS-CoV), and SARS-CoV-2. However, SARS-CoV and MERS-CoV only caused limited wars unlike the new deadly SARS-CoV-2 that has plunged the world into the new total war, that is our third World War.

The potential for a global conflict against a viral attacker is nothing new. Bill Gates said at the 2017 Munich Security Conference, “We ignore the link between health security and international security at our peril.” He concluded his talk by saying “When the next pandemic strikes, it could be another catastrophe in the annals of the human race. Or it could be something else altogether. An extraordinary triumph of human will. A moment when we prove yet again that, together, we are capable of taking on the world’s biggest challenges to create a safer, healthier, more stable world.”

We are seeing national and international industries change their focus and deliver vital war equipment; Dyson, JCB and Mercedes F1 delivering ventilators, airline staff delivering medical support, people from all walks of life helping supermarkets, delivery companies, charities and so many other initiatives. Our industry is on a total war footing.

We are seeing in a limited way at the moment but have no doubt it has the potential to increase, the use of deception, fake news and propaganda. This is where our responsible national media have moved to a total war footing, fact checking, broadcasting public information broadcasts and more.

What we have to realise is we can’t target the enemy directly this way like Sun Tsu espoused in the 6th century when he said, “All warfare is based on deception. Hence, when we are able to attack, we must seem unable; when using our forces, we must appear inactive; when we are near, we must make the enemy believe we are far away; when far away, we must make him believe we are near.” However, those comments could fit perfectly with the need for social distancing. But the lesson from this is we shouldn’t open a second front, exploitable by the virus by fighting amongst ourselves. This is a time for all to come together to fight a common enemy and put human differences to one side.

The US surgeon general, Jerome Adams told Chuck Todd on NBC’s “Meet the Press.”, “the next week is going to be our Pearl Harbor moment.”

Her Majesty the Queen continued the wartime analogy when she said in her rousing speech watched across the globe: “I am speaking to you at what I know is an increasingly challenging time.
“A time of disruption in the life of our country: a disruption that has brought grief to some, financial difficulties to many, and enormous changes to the daily lives of us all.”
“It reminds me of the very first broadcast I made, in 1940, helped by my sister. We, as children, spoke from here at Windsor to children who had been evacuated from their homes and sent away for their own safety.”
“Today, once again, many will feel a painful sense of separation from their loved ones.”
“But now, as then, we know, deep down, that it is the right thing to do.”
“While we have faced challenges before, this one is different.”
“This time we join with all nations across the globe in a common endeavour, using the great advances of science and our instinctive compassion to heal.”
“We will succeed – and that success will belong to every one of us.”
“We should take comfort that while we may have more still to endure, better days will return: we will be with our friends again; we will be with our families again; we will meet again.”

Invoking the emotion generated by our last global conflict. Her Majesty has clearly made the link to the current global conflict, World War 3, battling a virus, SARS-Cov-2. Ma’am, we will meet again.

Maintaining business proactivity

Maintaining business proactivity

Maintaining business proactivity

By Philip Ingram MBE

Travel is being restricted, people are being told to work from home, meeting cancelled, companies are desperately trying to take business online and remote, events are cancelled or postponed. The great British wartime spirit is being displayed by most as the few riot over toilet rolls, panic buy on a first come first served basis, forget our elderly, our sick, it’s me first; but one thing will be at the back of everyone’s mind; “what next?”  This brings out the best in many if not most and the worst in some; a sad reflection on elements of our community. Businesses must be asking “how do I maintain my business proactivity?”

For businesses, many that can afford to are looking for ways to provide support to front line services. Only yesterday I was contacted by the investigation’s software company Altia-ABM asking for introductions to front line services who may benefit from their capabilities for free. We are seeing reports of major manufacturers like JCB and Dyson changing their production lines to make medical ventilators, we are hearing of distilleries switching to the production of alcohol-based hand gel (and not for internal use).

One thing is clear, the current COVID-19 pandemic is changing and will change the business landscape for some time to come if not make a permanent change. However, the first thing to recognise is that capabilities will still be needed, help provided, services delivered. The world is not stopping completely, so businesses that take a proactive approach are more likely to come out the other side of this crisis better than those that don’t. That is just simple logic.

So, what do I mean by a proactive approach in an environment with no meetings, increasingly restricted travel and no events? It is all about communicating, about informing, about contributing. It’s all about keeping a sense of perspective and as much of a sense of normality as possible. The crisis will pass, and a newer version of ‘normality’ will return so it is important that businesses don’t just disengage completely.

So how do you engage, what should you be doing?

First and foremost, inform, inform, inform. Keep your staff and customers up to date with what is happening. Ensure you have clear statements and contact details on the front of your websites if appropriate and in your telephone answering system.  You know who your main customers are, make sure you or your team are talking to them throughout this crisis.

Secondly, secure, secure, secure. Threats to your data, your IP are not going to go away and will likely increase over the crisis period. GDPR fines will not be waived for careless data breaches so ensure your working practices for remote working are as secure as your practices in the office.  Those that were a threat before COVID-19 hit are still a threat and will see this as an opportunity.  Be on the lookout for phishing, malware, ransomware and people exploiting online social engineering opportunities.

Thirdly, engage, engage, engage.  Don’t fall into the trap of isolating yourself, your business, your services. There are lots of ways to remain engaged. Talk to your suppliers and customers, keep them reassured. Publish articles, blogs, thought pieces, updates on your website and use email and social media to distribute them widely.  Engage on social media, a perfect way to keep your followers confident that all is as normal as it can be. Finally look for different opportunities to communicate. I am doing PODCASTS and will likely start restart VLOGS as well.  Webinars have long been an excellent way of delivering informed content and good debate.  The key to getting and maintaining your audience is to provide good informative content.

With all of the social media enabled communications means almost enabling the building of a virtual world, this is a perfect opportunity to stand out from the rest and show how progressive you can be making the transition back to proper normality that much easier. So, don’t sit and wat for something to happen, take the initiative and be proactive that is the key to standing out in this crisis.

 

Note:: Grey Hare Media provides focused content – drop us a line or gave a call for a chat to see if we can help. It costs nothing to chat and could save or better your market position.